Why
do many of our customers think we are the best mortgage
company in the marketplace?
We'll let them tell you....
Customer Testimonials:
I would like to take this
opportunity to personally thank all of you at AAXA
who made our seemingly impossible task of closing
on time, go very smoothly. Thank you very much for
all your efforts and making it possible for us to
own our home without any hitches. I hope that in future
we get more opportunities to work with each other
and I will certainly recommend everyone I know about
your company and the great rates you offer.
Sangeeta – Plano, TX
**
You have set the benchmark, not just for customer
service but unrivaled value and honesty, hard to find
in this day and age.....The average consumer may not
know that a low percentage rate coupled to a high
APR equates hidden costs for example. With all the
noise out there and all the unnecessary hype, it presents
a challenge that I am sure that you are familiar with.
Everyone reputes to have the lowest rate! Just like
they have all of the above, only they don't and you
do.
Robert – Gainsville, Texas
Read
the entire letter.
**
You have great people in your organization. My initial
fear was unfounded. Everything on AAXA's end was flawless.
My real estate agent tried to sway me to a local bank,
saying that we'd have more "clout" to get
things done on time if we stayed with a local lender.
Well, that "clout" wasn't needed, and it
would have cost me a ton of money (0.5% difference
over 30 yrs). Thank you Thank you Thank you
Mary – Coal Valley, Illinois
**
The whole process was well done. It was the 1st time
I have felt comfortable and not taken advantage of.
Our AAXA Loan Advisor did a great job of putting us
at ease!
Donald – Eureka, MO
**
This is my second mortgage transaction through AAXA
and it has been great each time. Our AAXA Loan Advisor
was very customer focused and helpful throughout the
process.
Michael – Spring, TX
**
My AAXA Loan Advisor and Loan Coordinator made me
feel like a priority where my finances were concerned.
I definitely plan to contact AAXA again for a refinance.
Kimberly – Silver Spring, MD
**
I was pleased with the polite efficient attention
without being "fast talked" into anything.
Thanks, AAXA!
Ronald – Litchfield, CT
**
I have been very satisfied with this experience...
extremely competitive rates and fees drew us to AAXA...
honest professionalism kept us. Our AAXA Loan Advisor
and Loan Coordinator are patient, straightforward,
and excellent representatives of your business. I
highly recommend your service.
Joel – Houston, TX
**
Working with AAXA was a very positive experience.
My AAXA Loan Advisor and Loan Coordinator were very
professional - some other large lenders, surprisingly
were not. I would highly recommend AAXA to anybody
looking for a mortgage.
Andrew – Schofield, WI
**
I discovered AAXA thru research, and not thru referral
from anyone. As such I was very skeptical when I initially
called. However, I immediately realized that this
company is real. First impression is everything, and
my AAXA Loan Advisor was honest, knowledgeable, courteous,
and trustworthy. Then along the process, I met my
AAXA Loan Coordinator and he exhibited the same qualities.
He was eager to help and I felt they both had my best
interest at heart. They are invaluable assets to your
company and I would recommend AAXA in a heartbeat.
Thank You for making the loan process so easy, streamlined,
and efficient. And a special Thanks to my Loan Advisor
and Loan Coordinator. Their help and support is very
much appreciated.
Mohamed – Charlotte, NC
**
I have owned and mortgaged at least ten homes over
the last thirty years and can't remember any mortgage
company that provided a better full service package
than AAXA. From paperwork to people you have it covered.
I appreciate the dedication of your staff.
Peter – Charlotte, NC
**
This is the third time that I have financed or refinanced
a mortgage loan through AAXA. I keep coming back to
AAXA because of your highly competitive rates and
easy application process. Our AAXA Loan Advisor worked
hard to build a relationship with us by providing
truly excellent customer service. Throughout the application
and approval process, he consistently gave us value,
choices and lots of attention, and was also responsive
to our realtor. When we finally reached settlement,
he called us on our cell phone to ask whether there
were any questions he could answer for us regarding
the loan charges on the settlement statement. This
level of customer service, on top of your competitive
rates, makes AAXA a superior choice over local lenders,
and, just simply, very nice to work with. We look
forward to working with AAXA again in the future.
Lynn & Christopher – Arlington, Virginia
**
I just wanted to drop you a note to thank you for
making the refinancing process a good experience for
me. I had told you when I first called that I had
just come from one of your competitors and had a poor
experience, and hoped you could turn it around for
me. You did just that. It could not have gone any
better.
The package you put together was very competitive—in
fact the title company thought it was amazing. You
made the experience a real pleasure by being available
to answer any questions I had and processing the loan
in a timely manner.
I won’t hesitate to refer others to you.
Nathan – Austin, Texas
**
I don't think I dropped you a note of thanks for
the friendly and professional way you handled my recent
mortgage. I was a little concerned doing this over
the Internet, but you converted me. The closing lawyer
and real estate agent were also impressed with how
smoothly everything went. Most impressive is how you
both handled the surprises that come up with every
mortgage. I've had five mortgages and there's always
something that crops up and muddies the works, but
this was the smoothest I've ever been through. Thanks
again and I'll be sure to recommend you to others.
Jim – Wilmington, Massachusetts
**
Okay, I can finally get around to some of those details
I let slip while unpacking/setting up my new home!
First and foremost, I want to thank you for all you
did in securing me a great interest on my home loan.
Your professionalism and willingness to answer questions
and go 'that extra mile' during my mortgage process
are truly commendable. I will DEFINITELY keep your
card handy and pass on to anyone looking for a home
loan.
Pat – Lemont, Illinois
**
Recently I secured a home mortgage through AAXA.
I'd like to thank my Loan Advisor for his attention
to detail and prompt service. He kept me informed
and also reminded me that he worked for ME and would
not take any action that I did not approve of. His
"above average" performance contributed
to my ability to make the deal work. Many thanks to
him and to AAXA for your efforts!
Larry – Chapel Hill, North Carolina
**
Just want to say thanks for a job well done! No last
minute surprises, and no glitches or anything else.
We went to the table and everything was right! That's
a credit to you. Good job!
Jim – Bradywine, Maryland
**
I am writing because I just have to tell you about
the EXCELLENT customer service displayed by my Loan
Coordinator. I can not even begin to praise her enough.
She showed commitment that is rare these days; her
customer service skills are exemplary. Because of
her efforts, I have continued to recommend your company
to others purchasing a home. If everyone at your company
is as good as her, you must really work with an outstanding
team.
Thanks for your help as well on finding me what I
thought was the best rate on the market based on the
other rates I had been quoted. Take Care.
Michelle – Novi, Michigan
**
The closing went through very smoothly on Friday.
I want to thank you for all of your dedication and
hard work in getting this loan together by the end
of July. When we started in early July, I was doubtful
that this could be accomplished with having to get
information from so many other parties, but your efforts
made this happen. It was a pleasure to work with you.
You were very courteous and customer oriented and
obviously you achieve results. I truly thank you for
all you did.
Cory – Columbia, South Carolina
**
I will always do business with you.
Miles – Clinton, Connecticut
**
I just wanted to take a moment and thank you for the
exceptional service we received from you to find,
lock-in and process our loan. This has been my best
experience yet with AAXA. I cannot see going to another
broker if we should purchase any other property in
the future.
Thank you again for running things so smoothly and
addressing my questions so completely and quickly.
It’s been a pleasure working with you.
Bradford – Alexandria, Virginia
**
We just went through the process of purchasing a home
for the third time. It was our first experience with
AAXA and with a mortgage over the Internet. We were
more than impressed, despite our initial skepticism.
A friend recommended AAXA to us. The personal communication
via e-mail, phone, and fax was excellent. We actually
had better communication than with our local realtor,
who was excellent and lived on the same street.
AAXA was very professional and efficient, explaining
everything at our level the whole way through. They
found a combination of a 5-1 ARM and home equity loan
that put us in a far better financial situation (short
and long term) versus the 30-year fixed-rate loan
we originally requested. There were no unexpected
charges or hidden “catches”.
AAXA’s in-house underwriting, closing, and funding
departments truly improved processing compared to
our last two experiences with other companies. We
were told your simple philosophy is to have an efficient
business providing low-rate loans to low-risk people
in high quantities. Well, it obviously works, or we
wouldn’t be writing this testimonial!
We did hit one snag relating to an inaccurate appraisal,
which could have cost us our locked rate due to the
deadline. AAXA quickly helped rectify the problem,
directly dealing with those involved, saving the day.
They burned the candle at both ends a few nights,
and we are extremely grateful.
We will not use any mortgage company other than AAXA
in the future. Thank you for everything!
Kurt & Chris – McKean, Pennsylvania
**
We just today closed on a new loan for our home.
We found AAXA by checking out websites. We spoke to
several companies and many were very pleasant and
anxious to service us however your loan advisor stood
out from the others.
From our first telephone conversation, we found him
to be very patient answering all our questions. His
explanations were clear and concise. He walked us
through the entire loan process, and we also were
able to get the loan at the interest rate we wanted.
During the past month, we have had to call upon our
loan advisor several times with various questions.
If he wasn’t reachable when we called, he called
us back in a very short time frame. He intervened
on our behalf more then once. He made the whole loan
process proceed smoothly and without incident.
If our loan advisor is a typical representation of
the employees at AAXA Discount Mortgage Inc, then
your company is in good hands. We are very satisfied
with the service we received and will recommend AAXA
to friends.
Don & Debra – East Stroudsburg, Pennsylvania
**
My husband and I recently worked with AAXA in getting
mortgages for our new house and I wanted to let you
know how pleased we were with the level of service
we received. Our loan advisor kept us informed and
always answered all of our questions, was prompt in
returning phone calls & emails, worked hard to
get us the "best rates", did not give us
any surprises and lived up to every word they told
us, was always pleasant and accommodating, and put
in significant time and effort in getting our loans
closed and funded, especially at the very end when
things got a little crazy with the banks that assumed
our mortgages. And, the day of our closing, he went
above and beyond what I would consider "normal"
job responsibilities by handling all of the last-minute
snags and taking all of our many phone calls while
he was home sick with the flu...all with his same
friendly attitude and no complaints on his end.
It was truly a pleasure working with AAXA and as
a result, if/when we have friends/family members who
are looking for a mortgage, we will highly recommend
AAXA.
AAXA really did a great job and in the competitive
mortgage brokering market, it was very refreshing
to work with people who were so sincere and professional.
Tracey – Darien, Illinois
**
AAXA made this experience less stressful and things
went very smoothly.
Justin – Wilmington, North Carolina
**
If I ever need to finance another home, I will certainly
call on AAXA again. I will be hard pressed to find
better people to work with. They were efficient, professional,
and a pleasure to deal with.
Roy – Southport, North Carolina
**
At first I was skeptical of the idea of doing business
with a mortgage company so far away from Utah but
the whole process was excellent from start to finish.
Brandon – Salt Lake City, Utah
**
I was extremely satisfied with my AAXA loan advisor.
They and their processing team did an excellent job
with the loan process. High energy and corporative,
easy to work with them.
Matthew – Troy, Michigan
**
Our AAXA loan advisor was a friend from day one. He
answered questions and concerns promptly and completely.
Daniel – Richmond, Indiana
**
Greetings Willard,
I am writing this email to thank you for your assistance
with the loan you processed for me last month. I did
not want to tell you this while I was in the loan
process with you; but I had done a good deal of loan
shopping just before I found your company as well
as during our loan process. My realtor recommended
a local lender that she had referred many clients
to; and she also encouraged me to shop around and
get quotes from several other lenders. Therefore I
received quotes from several lenders including Bank
of America, ELoan, Countrywide, and Washington Mutual.
Although several of these lenders promised to have
the best rates I was able to get the lowest rate without
paying points from you. I also found your service
to be superior to the other lenders I dealt with.
I must say that I was a little sceptical initially.
However after reading your Bio, the helpful tools
you sent me to understand the loan process in laymen
terms, and speaking with you on the phone, I felt
the experience was unmatched. Upon closing on our
new home I can say that this was the smoothest loan
process I have ever experienced. I look forward to
working with you again on future loans. I have also
recommended you to a couple of fiends I have that
are currently shopping for new homes.
FYI - Michelle and I love our new home. Thanks again
for all of your help.
Kind Regards,
Jeff – Carlsbad, California
**
This was the most painless application process we
have experienced over the course of 4 home purchases.
Not only was our AAXA Loan Advisor knowledgeable,
but we went above the call of duty on two occasions
when he came to our home to meet with my wife and
I, and also out realtor. AAXA is commended and recognized
for their professionalism, knowledge, perseverance
and commitment to customer satisfaction.
Ronald - Wilmington, NC
**
I would like to take this opportunity to share what
a pleasure it was to work with AAXA on my recent loan
for a home purchase in Chanhassen, MN. My Loan Advisor
was friendly, very informative, quickly earned my
trust and confidence. He achieved this by being genuine
and taking the time to thoroughly answer all of my
questions. Because of this, I will definitely refer
others to AAXA for the great service and rates.
Justin – Chanhassen, MN
**
I want to thank you for your professionalism and for
working a very good deal for me. It was a pleasure
to work this way and a refreshing change from the
normal onerous mortgage process. I will assuredly
recommend AAXA to friends and colleagues as the need
arises.
Ed – Greensboro, NC
**
My AAXA Loan Advisor ROCKS! This is my sixth home
purchase in 15 years and I have never had such a delightful
experience as I have with AAXA. My Loan Advisor made
the process painless, was always there to answer questions,
and delivered on his commitments.
Doug – Spartanburg, SC
**
Our AAXA Loan Advisor was always available, was always
very courteous and always got documents to us in a
timely fashion. Our closing went without a hitch,
with no surprises and no hidden fees. He even convinced
our “old fashioned country boy” Realtor
that internet based lenders are not all bad. Plus
on top of the great service, our Loan Advisor managed
to get us a great rate. We’re very happy with
AAXA.
Brenda – Charleston, SC
**
My AAXA Loan Advisor did an excellent job. He was
on top of everything, coordinated well with the attorney,
insurance, underwriter, etc. Very easy from start
to finish.
Woodrow- Gastonia, NC
**
AAXA achieves the goal of customer satisfaction because
your rate and cost is lower than most other mortgage
companies, and equally important, your service is
excellent. I was very satisfied with my Loan Advisor.
His knowledge exceeded my expectations.
Trung – Charleston, SC
**
I liked the continuous updates and quick resolutions
to our questions. The process was very well defined
and executed by people who seemed to truly care about
getting it down right, and quickly, the first time.
James – Puyallup, WA
**
My AAXA Loan Advisor and Loan Processor were very
professional and courteous. They closed my loan despite
the calendar challenges…Christmas & New Years.
The closing went very smoothly and I would deal with
your company again. Thank you for having such dedicated
and professional staff.
Laura – Waxhaw, NC
**
I just wanted to thank you for the great service you
gave us. There were a number of things you did that
will cause me to contact AAXA again when I am in need
of a mortgage:
- You definitely know your business
- Very courteous and professional
- The facts you gave me were accurate
- You kept me informed of current rates
- You stayed in touch with me during the float time
- You treated me like I was your only customer
- The application process was very easy
- The closing was flawless Thanks again for everything
you did.
I was very impressed.
Bill – Sylva, NC
**
Our AAXA Loan Advisor did an excellent job helping
us through this. He is to be commended for his work
ethic and his diligence in getting this loan through.
We could not have done it without him.
John – Benton, TN
**
I thought the process was the best I have ever done.
I recommended AAXA to my brother who is currently
building a house.
Doyle – Dewey, AZ
**
I always looked forward to working with our Loan Advisor.
He was always positive and helpful. AAXA did an awesome
job! They were always open for my questions and available
any time of the day. Thanks a million to my Loan Advisor
and AAXA!
Stan – Dumas, TX
**
I was extremely pleased as how professional and customer
focused my loan officer was. It was pleasure to do
business with him.
Sharon – Woodbury, MN
**
Our AAXA Loan Advisor fully embraced and delivered
on the AAXA vision/mission statement. He treated me
like AAXA’s only customer. Because of him, I
will always seek out AAXA first for my residential
lending needs.
Daniel – Fairfax, VA
**
Closing went great. Everyone was very impressed that
my Loan Advisor came within $5 of the total amount
I needed at closing. Thank you very much AAXA for
the excellent service you provided. I can’t begin
to tell you how much better this experience was than
from the one in which I bought my last house. From
start to finish, you made me feel like I was your
only client, even though I am sure you had many more
you were dealing with. I will definitely recommend
you in the future to friends and colleagues. Best
Regards
Scott – Richardson, TX
**
Everything went perfectly at closing. Thanks again
for all of your help. I will certainly recommend your
services in the future to friends and family. Enjoy
the upcoming holidays. Sincerely
Chris & Claudia – St. Louis, MO
**
Thank you for the great support and guidance every
step of the way. I will recommend AAXA to everyone
we know and undoubtedly use you again in the future.
Sincerely
Eileen – Austin, TX
**
Our AAXA Loan Advisor has been truly wonderful throughout
the entire process and we greatly thank you for the
fantastic quality of service! We will highly recommend
AAXA to any of our friends and family when they are
in the market to buy.
Toby – Austin, TX
**
I just want to tell you that I have never had a more
pleasant refinancing experience than I did working
with our Loan Advisor from AAXA. He is the most patient,
nice, hard working individual I’ve had the pleasure
to work with in a long time. He answered all my many
questions and took time to make me feel like I was
his only client. He is a great asset to AAXA and I
will recommend AAXA to my friends and family.
Debbie – Kingston Springs, TN
**
I was amazingly surprised. This is my 4th home mortgage
transaction and the best experience bar none. AAXA
has this process down.
Richard – Chattanooga, TN
**
This was the quickest and most together loan we have
ever done. Our Loan Advisor was very helpful in helping
us choose the type of loan and making the process
very smooth and quick. We actually closed sooner than
we expected. Job well done!
Larry – Wanchese, NC
**
The whole process was well done. It was the 1st time
I have felt comfortable and not taken advantage of.
AAXA did a great job of putting us at ease!
Donald – Eureka, MO
**
This is my second mortgage transaction through AAXA
and it has been great each time. Our Loan Advisor
was very customer focused and helpful throughout the
process.
Michael – Spring, TX
**
The goal was achieved. AAXA made me feel like a priority
where my finances were concerned. I definitely plan
to contact AAXA again for a refinance.
Kimberly – York, PA
**
AAXA got me the absolute best rate out of four mortgage
companies. I was pleased with the polite efficient
attention without being “fast talked” into
anything. Thanks AAXA!
Ronald – Waterbury, CT
**
Our AAXA Loan Advisor was very responsive… always
available by phone or email. I have been very satisfied
with this experience… extremely competitive rates
and fees drew us to AAXA… honest professionalism
kept us. Our Loan Advisor and Processor were patient,
straightforward and excellent representatives of your
business. I highly recommend AAXA.
Joel – Houston, TX
**
I discovered AAXA through research, and not through
referral from anyone. As such, I was very skeptical
when I initially called. However, I was lucky to speak
to my Loan Advisor and I immediately realized that
this company is real. First impression is everything,
and my Loan Advisor was honest, knowledgeable, courteous,
and trustworthy. I felt AAXA had my best interest
at heart and I would recommend AAXA in a heartbeat.
Thank You for making the loan process so easy, streamlined,
and efficient. And a special thanks to my Loan Advisor
and Processor. Their help and support is very much
appreciated.
Mohammed – Charlotte, NC
**
My Loan Advisor’s and Processor’s professionalism
are impressive! Their attitude and AAXA’s lower
mortgage rates make the difference. I can already
feel the realization of your vision for AAXA. Thanks
for your excellent service.
Hongyu – Yorktown, VA
**
I have owned and mortgaged at least ten homes over
the last thirty years and can’t remember any
mortgage company that provided a better full service
package than AAXA. From paperwork to people, you have
it covered. I appreciate the dedication of your staff.
Peter – Charlotte, NC
**
Working with AAXA was a very positive experience.
My Loan Advisor and Processor were very professional
– some other large lenders, surprisingly were
not. I would highly recommend AAXA to anybody looking
for a mortgage.
Andrew – Schofield, WI
**
I received quotes from several lenders including Bank
of America, ELoan, Countrywide, and Washington Mutual.
Although several of these lenders promised to have
the best rates, I was able to get the lowest rate
without paying points from you. .. I also found your
service to be superior to the other lenders I dealt
with. After reading our Loan Advisor’s Bio, the
helpful tools you sent me to understand the loan process
in laymen terms, and speaking to you on the phone,
I felt the experience was unmatched. Upon closing
on our new home, I can say that this was the smoothest
loan process I have ever experienced. I look forward
to working with AAXA again on future loans. I have
also recommended AAXA to a couple of friends that
are currently shopping for new homes.
Jeff – Carlsbad, CA
**
I am a real estate investor and dramatic changes in
the mortgage industry have made securing “non-conventional”
loans a very daunting task. My AAXA Loan Advisor was
instrumental in helping me secure the funding needed
to acquire my most recent property. His responsiveness
and attention to detail paved the way for a smooth
closing… no mistakes or surprises. I highly recommend
the AAXA team for anyone trying to find their way
in this new mortgage environment.
Juan – Baltimore, MD
**
I have had many home loans over the course of life
and my AAXA Loan Advisor is by far the most professional
I have ever worked with. He was extremely diligent
and helpful during my loan process. During the course
of my loan challenges, my loan officer went above
and beyond to solve those issues. I feel like I received
top-notch customer service and the best deal available.
I will recommend my Loan Advisor and AAXA and definitely
use their services in the future.
Jeff – Sandy, UT
**
I received outstanding customer service by my AAXA
Loan Advisor- outstanding rate, costs and quick close.
I will recommend him and AAXA to others. The funding
available (and rate) at my closing impressed the agents
and the title company.
Don – Plano, TX
**
Just a quick note here from a third time AAXA user.
The reason I keep drinking the AAXA Kool-Aid is because
of your great staff and especially the service I received
from Cherri Huggins. Thanks to her diligent work we
were able to close on time and at a rate that was
better than we originally had anticipated. Now that
really doesn't sound all that remarkable but we threw
every curve at her we could think of and she had solutions......Out
in the boonies, no problem...........A round house,
no problem....... This is why I will always recommend
as well as be a customer of AAXA. In recognition of
her hard work I think you should adopt a boxer from
her or at least buy her lunch. Anyway I don't believe
this will make the testimonials page but you have
one terrific advisor (but I'm sure you know that)
Thanks again,
Jerry – Marietta, SC
**
Just wanted to say "thank you" for the excellent
work you did for us on our loan last month. It was
refreshing to work with someone that could explain
both detail and reasoning along with addressing timing
and cost issues accurately. Your rates and fees were
the best we could find in the market, plus your follow-up
was excellent both before and after the closing. Thanks
again, and if ever needed again, we'll be first to
use your services and will refer others to you!
Douglas – Huntsville, UT
**
I want to thank you for your work with our loan. I'm
glad it worked out for you as well in getting it closed
by Wednesday. What took Quicken over a month (and
then didn't even turn out to be right), you got done
in 6 days and only 4 business days. The settlement
statement had fee amounts jockeyed around because
of using a different title company than you are used
to, but the end result was that the overall costs
were almost exactly what you originally gave me. You
even covered the $50 additional appraisal fee like
you said you would and didn't try to just throw that
in. Your honesty, professionalism, and integrity will
serve you well in the future. I have already forwarded
an email to everyone in my contact list (friends,
family, and clients) to give them your contact info
and let them know that you are the one they should
be calling whenever the need arises.
Gregory – Faribault, MN
**
From start to finish, we had a wonderful experience
with AAXA. The loan closed on time, with a rate substantially
better than any local bank (even discount brokers).
As we discussed, we were a bit wary about trusting
such an important transaction to someone we had never
met in person, and to a company we had found on the
internet. We are happy to say that you earned our
confidence in every respect.
Robert & Kim – Chicago, IL
**
Thank you so much for all the help you provided in
securing my mortgage for the investment property in
Boulder that I purchased last month. I was warned
about finding a loan on the web, but felt pretty confident
after I did some research that AAXA was a legitimate
company. I had no idea, however, that I would find
such an accessible, friendly, knowledgeable broker
such as yourself (Chris Miller). No matter how many
home purchases one makes in a lifetime, each scenario
is different and stressful. Your patience with my
questions along with you quick responses made this
process much more pleasant. I will most definitely
recommend you to anyone I know looking for a loan.
I hope to be shopping for another property again soon
and you will be the first person I call!
Patty – Boulder, CO
**
I have a great new anecdote for the next time a curmudgeonly
elder member of my family complains about how things
change. “You can’t talk to a person anymore.
These commercials on TV don’t even give you a
phone number, just a www inter web thing, I don’t
even have a computer!” Well, I have been very
impressed that through an internet based brokerage
I have received such exemplary service….I would
be more than happy to give that curmudgeonly relative
his (Jake Thomaier) direct line.
Andrew - Boston, MA
**
This was our second refi with AAXA Discount Mortgage.
Everything went as smooth as our first refinance.
As we expected, our loan advisor (for both refi's)
Willard Jones did an excellent
job for us. Willard found the lowest rate for us and
the numbers he quoted us for closing were right on.
Willard is very professional and truly cares about
his clients. He stays in touch with you on a regular
basis and keeps you informed throughout the process.
The "electronic closing" feature was a very
cool experience also. My wife and I closed our loan
from the comfort of our living room (in approx. 45
minutes) via the internet. AAXA Discount Mortgage
is a company I will return to again and again for
my mortgage needs. Thanks AAXA and Thank you Willard!
Bill and Jodi - Sylva, NC
**
Thanks for making the process transparent, easy, and
honest.
Joel – San Angelo, Texas
**
Our Loan Advisor was awesome! He was our loan advisor
in 2004 and I saved his card because it was such a
great experience. With all the obstacles we had to
overcome buying this house, he was the thing we knew
we could count on. Great service, great rates!
Brian – Katy, Texas
**
This was the easiest, most pleasant experience I have
had in the real estate world. I was skeptical at first,
doing a re-fi from an internet found mortgage company,
but everything was just great. Our loan advisor is
excellent and I will use him again. Thanks.
Tommy – Englewood, Florida
**
I felt very comfortable throughout the process with
AAXA Mortgage and specifically our loan advisor. He
did a great job, responded to us promptly, provided
great information, and helped us throughout this entire
process. I felt like I could trust him and his advice
throughout the process.
Robert – Humble, Texas
**
My loan advisor was outstanding. I am very impressed
by his product knowledge, efficient service and extremely
personable outlook.
Lalith – Roseville, Minnesota
**
AAXA has helped me in the past with my home financing
needs and I have always been pleased with the results.
In my years of working with clients and customers
I know that the impression the company wants to make
is only as good as the people that make it. Your team
has done a really great job, Thanks!!
Bradley – Wilmington, North Carolina
**
My loan advisor & loan coordinator communicated
very promptly and accurately all through the loan
process. I very much appreciated the straight forward
approach with all the fees and terms of the loan being
explained. My loan advisor was very helpful in finding
us a good rate, and helping us better understand the
market. We are very pleased with the service and the
way the entire process went start to finish.
Marvin – Kaysville, UT
**
Everything went smooth as glass. You saved us enormous
hassle and headache...to say nothing of about $250
a month! Thanks for all your help and good advice
these past couple of years.
Always a pleasure doing business with you.
David - Austin, TX
**
I'm a five time customer. Three homes, two refi's.
You guys are great and every person I've worked with
has worked real hard for me and been a joy to work
with. I've worked with Daryl McCarthy three times
and he, in particular, has been wonderful. I'm in
banking and used to audit mortgage departments and
whole companies, so I know how good you guys are.
James - Newburyport, MA
**
I was nervous about using a lender I didn't know and
who wasn't local, but after having a conversation
with Terry over the phone I felt 100% sure that AAXA
was the lender for us. And I never regretted the decision.
I will continue to to proactively recommend Terry.
He's a lending rock star!
Charles - Norfolk, VA
**
Willard (Jones) proved to me and my husband that not
"ALL" Brokers are bad to deal with.....Don't
let that Jewel fall out of your pocket! He is a true
charm!
Ralph - Arnold, MD
**
Your (Lori Saunders) and AAXA’s efforts to make
the mortgage process a smooth transaction and seemingly
effortless are very much appreciated. This is the
second time I’ve worked with AAXA and both experiences
have been pleasurable. Thank you!
Eric - Elizabeth City, NC
