Our Philosophy

AAXA Discount Mortgage was founded on one very simple principle; if we take care of our customers, everything else will fall into place. We conduct our business with three key stakeholders in mind:

Customer – Every aspect of our operation is motivated by putting the customer first. This is our number one priority and is at the heart of what we do.  The objective is to provide our clients with the very best combination of interest rates and fees available in the industry while also providing an unmatched level of customer service. Anything less is failure from our point of view.  Our loan professionals have the mindset, knowledge, experience, and commitment to serve you well.

Employees – Our employees are highly valued individuals.  The dynamic work environment fosters personal and professional development which enables them to provide the ultimate in customer service.  The diverse background of AAXA personnel, who come from both inside and outside the mortgage industry, promotes the kind of innovation that can only come from the interaction of unique and varied perspectives.  We are honored to employ the people who comprise AAXA and we believe that it is important to be a responsible steward of our human resources.

Investors – A key ingredient to our success is our relationship with our investors (lenders). By providing our lending partners with a large volume of high quality clients, they are able to provide us with superior rates and pricing. In turn, we pass the savings on to our clients.

Why Choose AAXA?

AAXA Discount Mortgage is an industry leader in driving down the cost of home financing.  We use state-of-the-art technology to improve efficiencies and smooth out the lending process. We have invested significant resources in proprietary technology that keeps us on the leading edge of the industry. Our in-house underwriting, closing, and funding departments enable us to control the entire process and remove many of the pitfalls encountered with traditional mortgage companies and lenders.

Our efficiency combined with our outstanding portfolio of clients allows us to streamline processes.  This results in low mortgage rates and lower closing costs, which are passed on to our clients.

We know that you have choices in selecting a mortgage company. We will work hard to earn your trust and deliver on our promises. We know that our future success hinges on developing “customers for life.” Our long term success is dependant on referrals and repeat clients – we must continue to exceed your expectations in order to build upon our reputation.

Our History

Our founder began in the mortgage industry in 1996 after a brief career on Wall Street. He quickly came to realize that Wall Street exists primarily to serve itself, so he founded a mortgage company with an emphasis on serving clients first.  The underpinning of AAXA’s current business philosophy was developed during the initial ramp-up. Our relationships with investors and lending partners were intensely cultivated in the early years.  These relationships continue to be essential in providing competitive pricing and consistency of high quality service today and in the future.
Our corporate headquarters is located in a 14,000 square foot facility in Wilmington, North Carolina. Regional branch offices are located in South Carolina, Texas, and Arizona. We are constantly evaluating and implementing new markets, new technology, and new products as we expand our national footprint. Our current state license information is shown below. Thanks for checking us out.  We appreciate you and we value the opportunity to serve you.